Last updated: 01 April 2021 

Your chatbot widget lives in the bottom right of your website. It's a familiar little bubble web visitors can click on to start a conversation.

Implementing your chatbot widget is incredibly simple.

Step 1: Activate the Converse channel

Go to ChannelsChannel Settings

Ensure the Converse card is active. You can tell a channel is active by its green tick.

Step 2: Find your widget's code snippet

From the Channel Settings page, click on the Converse's Options button.

At the top of that page, you will find your chatbot widget's code snippet.

Copy the entire snippet into your clipboard.

Step 3: Paste your snippet into your website

If you are uncomfortable or unable to make these changes yourself, involve your web team.

Open your preferred web page editor and paste the snippet into the <body> of a page.

Save and publish your changes; you're done!

Head over to your website and notice the chat widget appear in the bottom right of the screen.

To deploy your chat widget across every single page of your website, make sure you add the code snippet into the <body> tag of a template (or equivalent in your CMS).