Last updated: 02 June 2021 

You can deploy your chatbot on Microsoft Teams in a matter of seconds. 

Step 1: Find your Microsoft Teams' Tenant ID

Before we start connecting your Microsoft Teams' channel, we need to collect a bit of information.

To retrieve your Tenant ID:

  1. Navigate to Microsoft Teams in your internet browser. 

  2. Click the Teams icon in the left sidebar navigation menu.

  3. Click the three dots on any team listed under your teams (the Tenant ID is global across all your teams).

  4. Click Get link to team and then click the button to copy the link to your clipboard.

The link will look something like this: teams.microsoft_l_team_xxxxxxxxxxxxxxxxx_conversations?groupId=xxxxxxxx-xxxxxxxx-xxxxx-xxxxxxxxxxxx&tenantId=xxxxxxxx-xxxx-xxxx-xxxxx-xxxxxxxxxxxxxxxxx

Step 2: Connect your Microsoft Teams

Go to Engage → Channels.

In the tile of messaging channels, find Microsoft Teams and click Options.

Under Team share link, paste your Tenant ID.

Click Save.

Don't forget, you can create custom conversations that only show on Teams using triggers.