Connect your chatbot to Facebook Workplace

Last updated: 02 June 2021 

It takes only a few clicks to deploy your chatbot on Facebook Workplace.

Step 1: Connect your chatbot to Facebook Workplace

Go to Engage → Channels.

In the tiles of available channels, find Facebook Workplace and click Options. 

Click Connect To Facebook Workplace

Enter your business email address

Enter the verification code

Follow the on-screen prompts to finish connecting your account. 

Step 2: Activate your channel

Once your Facebook Workplace connection is made, go back to Channels.

In the tiles of available channels, find Facebook Workplace and click Activate. 

You can create custom conversations that only trigger on Workplace. This can be done using conversation triggers.