Create a knowledge base
Last updated: 16 May 2024
Step 1: Create your knowledge base
To manually create a knowledge base and its articles, head to Knowledge → Knowledge bases.
![documentation_kb.png](../__attachments/2153218134/documentation_kb.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Click + New knowledge base. Give your new knowledge base a name. In the Type dropdown, select Manual.
![](../__attachments/2153218134/documentation_new_manual_kb.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Hit Save.
Step 2: Create your articles
Once your new knowledge base is created, click on its name in the side panel.
To create an article, click + Create new section.
![documentation_kb_new_section.png](../__attachments/2153218134/documentation_kb_new_section.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)