Overview of the composers
Last updated: 30 March 2022
Composers are the area that your users use to communicate with your chatbot; where the users type their reply.
![](../__attachments/2153512967/composer.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Most messaging platforms give you a set-in-stone, boring ‘type your message here’ composer. We go a big step further than that, giving you full control over the copy behind the composer as well as fancy pre-built composers.
To find composers, head to Engage → Composers.
Composers only work in Converse, Embed, and Full page channels.
Message
Your default composer type, Message composers allow users to type a response.
![](../__attachments/2153512967/same.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Feedback
The feedback composer is the same as Message composers, only the placeholder text encourages users to leave feedback.
![](../__attachments/2153512967/feedback.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Loading
The loading composer uses the placeholder 'Loading, please wait...' and prevent the user from typing a response.
![](../__attachments/2153512967/load.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Banner
The Banner composer is shown on the banner page of your converse widget, the area visible before the user begins a conversation with the chatbot. Upon clicking the banner composer, users can engage with your chatbot.
![](../__attachments/2153512967/banner.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
A banner composer isn’t necessary for the user to begin communicating with the chatbot.
Date and Time
The Date and Time composer opens up a date and time picker for users to interact with.
![](../__attachments/2153512967/date_time.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Date
The Date composer opens up a date picker for users to interact with.
![](../__attachments/2153512967/date.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Time
The Time composer opens up a time picker for users to interact with.
![](../__attachments/2153512967/time.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
The Date and Time pickers ensures all dates and times given to your chatbot follow the same format (DD/MM/YYYY).
Auth
The auth composer requests an email and password from the user. This information is masked, preventing it from being seen by any human eyes.
![](../__attachments/2153512967/auth.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Hidden
Much like the deactivated composer, hidden composers prevent users from typing to your chatbot. Whereas the deactivated composer still shows the composer area, the hidden composer removes it entirely.
![](../__attachments/2153512967/hidden.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Using hidden or deactivated composers can prevent your users from progressing in a conversation. Ensure they can still engage with your chatbot via buttons to stop users from getting stuck.
Numeric
The numeric composer requests a number from the user, preventing the user from entering any other characters (such as letters or emojis).
![](../__attachments/2153512967/numeric.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)
Live chat
The live chat composer shows a button that enables live chat users to manually close the live chat interaction. We recommend to only use the live chat composer for live chat interactions.
![](../__attachments/2153512967/live_chat.png?inst-v=30187e43-c4af-4716-8a8c-e3d34758cf6e)