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2024-06-24 Release

Platform version: 8.57.5, 1.17.19


  • Your FAQs just got a whole lot better. We've significantly improved the performance of our NLP models, making your FAQs more accurate.

  • Your chatbot now answers FAQs about 2.2x faster thanks to our new & improved infrastructure.

  • You can now use tracked links behind images in General and Carousel message types. Learn more.

  • In the Builder, hold Shift + Click to select and move multiple steps at once.


Bug fixes

  • Fixed a bug where custom avatars would get lost when disabled.

  • Fixed some live chat notification translations.

  • Fixed small talk still firing after being disabled.

  • Various UI fixes and improvements.

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