2024-06-24 Release

Platform version: 8.57.5, 1.17.19

Enhancements

• Your FAQs just got a whole lot better. We've significantly improved the performance of our NLP models, making your FAQs more accurate.

• Your chatbot now answers FAQs about 2.2x faster thanks to our new & improved infrastructure.

• You can now use tracked links behind images in General and Carousel message types. Learn more.

• In the Builder, hold Shift + Click to select and move multiple steps at once.

Bug fixes

• Fixed a bug where custom avatars would get lost when disabled.

• Fixed some live chat notification translations.

• Fixed small talk still firing after being disabled.

• Various UI fixes and improvements.