2024-08-06 Release

Platform version: 8.57.8, 1.17.26

Enhancements

You can now set variables in dynamic templates, opening up a tonne of opportunities to create more efficient templates. Here’s an example.
Access the phone number of subscribers engaging with a chatbot on VoIP, SMS, and WhatsApp via a new variable, {{subscriber.phone_number}}. This data gets wiped according to your data retention rules.
Added is empty conditional.
Improved the knowledge base full screen experience in the Converse widget.
The View button is now customisable on Content and Embed message types.
You can now click from an utterance in training straight to the associated conversation transcript.

UI & UX improvements to all our channels pages.
Fixed an issue where the theme of a Converse widget wouldn’t reset from one page to the next.
Fixed an issue where FAQ names would disappear when used as a trigger.
Fixed UI & UX issues with the placeholder bots on the Fallback and Broadcast pages.