Last updated: 02 June 2021
Where will your users access your chatbot?
With our platform, you can deploy your chatbot across a wide range of channels including websites, SMS, and messaging applications.
Step 1: Explore the available channels
Head to Engage → Channels.
All the available channels, as well as more bespoke channels, are listed. The process of connecting your chatbot to a specific channel varies per channel. The table below gives you a point of reference.
Website - Chat widget
Copy the script snippet inside the
Website - Embedded
Copy the iframe snippet anywhere on your webpage.
Website - Full page
Copy the code snippet inside an HTML file.
One-click Facebook integration.
One-click Facebook Workplace integration.
Retrieve and connect your Teams tenant ID.
Retrieve and connect your Telegram access code.
Step 2: Connect one (or more) channel(s)
To connect a channel, click on its Options button.
The next steps will depend on the channel you’ve chosen. Follow the simple process until your channel is finally connect.
Go back to Engage → Channels and click Activate on the channel you’ve connected.
You can have any number of active channels at anyone time.