2023-11-21 Release

Platform version: 8.48.0, 1.16.5

Improvements

• You can now compare value metrics between two time periods. Learn more.

• The banner on the Converse widget is now optional. Learn more.

• Top FAQs and Top conversations metrics now include the ID of each item in the table.

• Improved Norwegian translations.

• Button labels no longer appear in the training view, displaying the postback instead. This should reduce some of the confusion!

• All time-based data now displays in your local timezone.

• Various copy and UI improvements.

Bug fixes

• Fixed an issue where some special characters would break dynamic templates.

• Fixed an issue with the event message template.