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2024-02-12 Release

Platform version: 8.50.0, 1.17.3

One bot, multiple faces

Design multiple Converse widgets for your chatbot:


Whether you’d like to design event-specific (Christmas, Easter, Kwanzaa, etc.), subsidiary-specific, or page-specific versions of your chatbot, you can now do it all from the comfort of the Converse page.

Head over to ChannelsConverse and create new versions (or duplicate existing ones).

All your Converse versions point to the same bot – so no need to re-build any FAQs or workflows. Design your new version, grab its unique deployment code, and you’re good to go!

Learn more:

We’ve also given our Converse design page a facelift. Reorganised the various sections, improved colour pickers, made image uploads simpler, and more.


Have a browse!


  • Lots of platform UI improvements, including better instructions on how to use some of our features, clearer & more consistent buttons, and more.

  • Added a new built-in variable which stores which version of the Converse widget a subscriber is using. Learn more.

Bug fixes

  • Fixed timezone issues with dashboard and metrics exports.

  • Fixed timestamps in subscriber data exports.

  • Fixed intermittent error when editing small talk on multilingual chatbots.

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