2024-07-15 Release

Platform version: 8.57.7, 1.17.20

Import your FAQs

You can now import a CSV to create a bunch of FAQs in bulk, easy peasy.

When triggering a workflow from an FAQ, the FAQ name now displays in the trigger instead of its ID. Easier to understand.
We’ve made the Explode to JSON array much more flexible. You can now navigate the items within the array using zero-indexing. Learn more.
With six different types of buttons, the Action bar started to look a bit crammed. We’ve changed it to a dropdown to save space.
Workplace has been deprecated and removed. Bye bye old friend. Learn more.

The Date Modify formatter’s UI was all over the place. We’ve fixed it.
There was an ugly UI issue with the live chat composer which we’ve squashed.
The Converse composer would lose its focus when using its hamburger menu. Odd. Gone.
We fixed a few issues with the numeric composer, notably its ability to store password & send files.